LensCrafters - EyeCare Advisor
LensCrafters Jacksonville Beach, FL
LensCrafters Jacksonville Beach, FL
3 weeks ago
See who LensCrafters has hired for this role
LensCrafters Jacksonville Beach, FL
3 weeks ago
See who LensCrafters has hired for this role
- Report this job
Requisition ID: 841591
Store #: 000855 LensCrafters
Position:Part-Time
Total Rewards: Benefits/Incentive Information At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
GENERAL FUNCTIONThe EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.
Major Duties & Responsibilities
- Greets customers without delay (within 30 seconds).
- Promptly answers the telephone (3 rings) in a friendly and courteous manner.
- Explains all required paperwork, tests, products and services
- Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
- Shows patience and courtesy to indecisive or difficult customers and patients.
- Performs work accurately and thoroughly despite time pressure and customer volume.
- Identifies situations involving unsatisfied customers and acts quickly for resolution. .
- Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
- Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
- Places contact lens orders, processes shipments and properly submits invoices for payment.
- Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
- Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
- Explains to customers “One Hour” processing and expected delivery times.
- Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
- Maintains safe working environment for all associates/patients.
- Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.
RETAIL
- Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
- Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
DOCTOR’S OFFICE
- Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
- Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
- Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.
Basic Qualifications
- High School graduate or equivalent
- Strong customer service skills (internal and external)
- Knowledge of current fashion trends
- Strong communicator and listener
- Problem solving ability
- Familiarity with cash register, computers and calculators
- Organization skills
- Sales skills
- Strong basic math skills
- Knowledge of office and store merchandise
Preferred Qualifications
- Previous experience in customer service, retail and/or optical
- Strong interpersonal skills
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
-
Seniority level
Mid-Senior level -
Employment type
Part-time -
Job function
Other -
Industries
Retail
Referrals increase your chances of interviewing at LensCrafters by 2x
See who you know
Get notified about new Advisor jobs in Jacksonville Beach, FL.
Sign in to create job alert
Similar jobs
-
Automotive Sales Consultant - Tom Bush MINI
Automotive Sales Consultant - Tom Bush MINI
Tom Bush Family of Dealerships
Jacksonville, FL
-
Cruise Consultant
Cruise Consultant
Eazy Breezy Travel
Jacksonville, FL
-
Client Advisor - Jacksonville
Client Advisor - Jacksonville
Jacksonville, FL
-
Cannabis Advisor
See AlsoLensCrafters hiring Optometrist-Jensen Beach, FL-LensCrafters in Jensen Beach, FL | LinkedInLensCrafters hiring Optometrist-Jacksonville Beach, FL-LensCrafters in Jacksonville Beach, FL | LinkedInCannabis Advisor
Verano
Jacksonville, FL
-
SVP / VP Wealth Advisor
SVP / VP Wealth Advisor
Compound
Jacksonville, FL
-
Car Sales Consultant DARCARS Automotive Group
Car Sales Consultant DARCARS Automotive Group
DARCARS Automotive Group
Jacksonville, FL
-
New Home Sales Consultant
New Home Sales Consultant
David Weekley Homes
Jacksonville, FL
-
Design Studio Consultant
Design Studio Consultant
KB Home
Jacksonville, FL
-
Design Consultant
Design Consultant
Gabriella White
Jacksonville, FL
-
Environmental Consultant - Stormwater NPDES
Environmental Consultant - Stormwater NPDES
HB NEXT
Jacksonville, FL
-
RCSA Senior Analyst
RCSA Senior Analyst
SoFi
Jacksonville, FL $99,200.00 - $186,000.00
-
Beauty Advisor - Ponte Vedra, FL
Beauty Advisor - Ponte Vedra, FL
Beauty Barrage
Ponte Vedra Beach, FL
-
District Manager
District Manager
Gulf Coast Hotel Management, Inc.
Metro Jacksonville
-
Medicare Advisor-Jacksonville/Remote
Medicare Advisor-Jacksonville/Remote
Chapter
Jacksonville, FL
-
Human Resources Generalist
Human Resources Generalist
CSI Companies
Jacksonville, FL
-
Human Resources Generalist
Human Resources Generalist
CSI Companies
Jacksonville, FL
-
Outside Sales Consultant
Outside Sales Consultant
Alsco Uniforms
Jacksonville, FL
-
Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register
Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register
Internal Revenue Service
Jacksonville, FL
-
Sale Consultant- Jacksonville Beach, Florida.
Sale Consultant- Jacksonville Beach, Florida.
Sysco
Jacksonville Beach, FL
-
New Home Consultant
New Home Consultant
Lennar
Jacksonville, FL
-
Medicare Advisor- Remote/ Jacksonville
Medicare Advisor- Remote/ Jacksonville
Chapter
Jacksonville, FL
-
Business Development Executive - Jacksonville
Business Development Executive - Jacksonville
CBI
Jacksonville, FL
-
Compliance Officer, Commercial Payment Services
Compliance Officer, Commercial Payment Services
SoFi
Jacksonville, FL $124,800.00 - $214,500.00
-
Work From Home - Advisor
Work From Home - Advisor
The Semler Agency SFG
Jacksonville, FL $50,000.00 - $500,000.00
-
Sales Consultant
Sales Consultant
Good Feet Midwest
Jacksonville, FL $80,000.00 - $95,000.00
-
Leasing Consultant - Creekfront at Deerwood - Jacksonville, FL
Leasing Consultant - Creekfront at Deerwood - Jacksonville, FL
Jacksonville, FL
People also viewed
-
Fitness Consultant
Fitness Consultant
Workout Anytime
Jacksonville, FL
-
New Home Sales Consultant
New Home Sales Consultant
NVR, Inc.
Jacksonville, FL
-
ADMISSIONS CONSULTANT - BH
ADMISSIONS CONSULTANT - BH
UHS
Jacksonville, FL
-
Automotive Sales Consultant
Automotive Sales Consultant
Fields Cadillac Jacksonville
Jacksonville, FL
-
Aviation Market Leader - Eastern Region
Aviation Market Leader - Eastern Region
Jacksonville, FL
-
Customer Service Advisor (R-15939)
Customer Service Advisor (R-15939)
Jacksonville, FL
-
Benefits Advisor
Benefits Advisor
Globe Life American Income Division: Olusegun Organization
Jacksonville, FL
-
Client Success Expert (Remote)
Client Success Expert (Remote)
INFUSE
Jacksonville, FL
-
VOCATIONAL REHABILITATION CONSULTANT - 48004262
VOCATIONAL REHABILITATION CONSULTANT - 48004262
State of Florida
Jacksonville, FL
-
Service Advisor
Service Advisor
Hodges Mazda at the Avenues
Jacksonville, FL
Similar Searches
- Business Services Officer jobs 2,584 open jobs
- Employment Consultant jobs 6,135 open jobs
- Parts Advisor jobs 6,359 open jobs
- Senior Medical Advisor jobs 7,745 open jobs
- Medical Advisor jobs 15,908 open jobs
- Training Advisor jobs 23,052 open jobs
- Academic Advisor jobs 2,388 open jobs
- Employment Advisor jobs 5,683 open jobs
- Medical Manager jobs 84,179 open jobs
- Figure Skating Instructor jobs 10 open jobs
- Assistant Dean of Students jobs 140,573 open jobs
- Senior Academic Advisor jobs 2,971 open jobs
- Clinical Research Physician jobs 4,903 open jobs
- Engineering Advisor jobs 6,218 open jobs
- Business Change Consultant jobs 17,474 open jobs
- Medical Affairs Manager jobs 9,247 open jobs
- Health Safety Environment Advisor jobs 4,010 open jobs
- Client Advisor jobs 47,323 open jobs
- External Account Manager jobs 7,652 open jobs
- Professor of Surgery jobs 826 open jobs
- Organizational Development Advisor jobs 1,036 open jobs
- Management Advisor jobs 42,669 open jobs
- Student Advisor jobs 187,737 open jobs
- Policy Advisor jobs 4,547 open jobs
- Scientific Advisor jobs 3,443 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More